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Security Center

South Story Bank & Trust takes your safety and security seriously. We have created this Security Center to help you protect your personal and financial information, and provide you with resources to combat identity theft and scams.

If you suspect that you have been a victim of fraud, please call us immediately at 515-228-3566 or 515-597-2992. If you have suspicious activity on your debit card outside of normal business hours, please contact Shazam at 1-800-383-8000.


Equifax Breach

Due to the recent Equifax Data Breach, please read the attached letter and visit our Security Center for tips on keeping your identity safe.


South Story Bank Breach Information

Card Security

South Story Bank & Trust works to keep your card information safe by using

Shazam’s fraud prevention software, FICO® Falcon® Fraud Manager. Click below to

read some FAQ’s on Falcon®.


Falcon® Fraud Manager FAQ's

Latest Trends in Cybersecurity

Learn how to spot scams and protect yourself. Click below to read about the latest scams and trends from the Federal Trade Commission.


FTC Scam Alerts

Online Safety

Read the FDIC’s Guide to Cybersecurity.


Mobile Security

Check out the Department of Homeland Security’s Mobile Security Tip Card.



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