Your Story.
Your Bank.

When I was ready to buy my first home and needed to go through the pre approval process with a lender I looked to South Story Bank. Buying your first home can be overwhelming. South Story lead me through the process helping to make the journey fun and relaxing. Their communication during the entire process was outstanding and the products they had to offer beat any other option in the market place. I highly recommend South Story Bank to anyone looking to purchase a home.

My story takes place in a small town called Nevada, Iowa. My wife and I were trying to find someone that would be willing to work with us about purchasing a specific property in the community, but we kept running into dead ends. A member of the community mentioned giving South Story Bank a shot. I'll be honest, I knew where they were located just because I drove by every time I needed to go get groceries, but never once stopped in. I've lived in Nevada my whole life so I've always banked at the same bank since I can remember. We decided to give them a chance and I'm glad we did. From the time we first walked in until the last time we chatted, I've been extremely impressed. From the little things like having snacks or drinks especially when we had to bring our kids with, to their exceptional customer service. Even the building is very nicely laid out. They made the process so easy and simple. I like the way they do business, straight to the point. I was impressed with the whole experience. I loved our experience and will definitely continue doing business there.

As a realtor of 30+years when it was time for my own son to purchase his first home I immediately looked to South Story Bank. I wanted a lender who would treat him with respect as a first-time buyer, lead him through the process and provide honesty and great communication. South Story Bank provided all of these and more helping ease the stress and anxiety a first-time buyer can go through.

It is always pleasure working with South Story Bank. As an experienced realtor I am often asked who one should use when looking for a mortgage lender. I am more than happy to include South Story Bank as a company I highly recommend. The customer service they provide my clients and me as a real estate agent are exceptional. Buying a home can be stressful, however, great communication, honesty and having them lead you through the mortgage process are just a few of the things my clients appreciate when working with South Story Bank.